Shipping policy

All orders are subject to processing time is separate and apart from the time it takes for a shipment to reach it destination once it has been picked up  from our fulfilment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays and holidays) to process. 

After your payment is authorized and verified, standard orders can still take up to 5 business days, expedited orders can still take up to 4 business days.

You will receive a notification once your order has been shipped. In most cases, the package will be delivered within the estimated time or arrival. However, the actual delivery date may be affected but flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

If your package is lost or missing you must contact us within 14 days of the delivery date to be eligible for a store credit or reship. Britgerv does not guarantee responsibility for packages that have been reported as "delivered" by the carrier  and will review on a case by case basis.

 The majority of returns are refunded via store credit in the form of a gift card. Returns ae processed within 5-7 business days after you items(s) are delivered to us. you will receive an email regarding your store credit shipping policy. 

to ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/ or required information. The use of correct abbreviators, street numbers, buildings or apartment numbers and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. We will ship to PO Boxes via USPS. However, expedited  shipping is not available to PO Box. Orders shipping to APO's and US Territories may experience delays. Other carrier optional are available, and we reserve the right to change carriers at any time. 

For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes Britgerv to import the goods on his behalf. Further, the consignee/ buyer agrees Britgerv may delegate the obligation to import the goods on his behalf to a subcontractor ( e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.